Last Updated: December 18, 2013
1. Information Collection Overview
a. General. CaliberVantage collects personal information when you register with CaliberVantage, when you use CaliberVantage products and services, and when you visit CaliberVantage pages or the pages of certain CaliberVantage partners. CaliberVantage may combine information about you that we have with information we obtain from business partners or other companies. When you register or update your profile we ask for information such as your name, email address, gender, ZIP code, occupation, industry, and work history. In addition, users of CaliberVantage’s applications may also provide information relating to your training and performance, including data related to your certifications, competencies and job performance. For some financial products and services we might also ask for your address and payment information. CaliberVantage automatically receives and records information from your computer and browser, including your IP address, CaliberVantage cookie information, general web usage information, browser type, operating system, domain name, referring domains, general demographic information, software and hardware attributes, the page you request, entry page, exit page, and average time on the web site. This information is used for internal purposes to help improve our web site and helps us understand our visitor’s needs.
b. E-mail addresses – We do not collect e-mail addresses without the site visitor voluntarily providing us with this information (typically via our online information request form, and other web site forms and surveys). We will periodically use your e-mail information for service, sales, support, and marketing purposes. From time to time, we may share your e-mail address with our partner organizations and companies for service, sales, support, and marketing purposes. If you do not wish to receive marketing e-mail from us or our partners in the future, you may opt out as described below.
c. Personal information – CaliberVantage asks for personal information from you when you become a registered user of the CaliberVantage website. You are required to register and receive a password to be able to access and use features of the CaliberVantage site. We also request certain other optional information that will enable us to provide you with a more personalized experience when using the CaliberVantage site. We will let you know what information is optional, and you decide whether or not you want to provide that information. Also, if you choose to send us personal correspondence, such as e-mails or letters, we may keep a record of that correspondence. We also periodically ask users for feedback that we use to improve our service and products and add new features. If you respond to these requests, we may keep a record of your response.
d. Training and Performance Information – Through the use of CaliberVantage’s applications, users may be asked to provide information about themselves, their managers and their direct or dotted line reports related to their training, performance or career development and goals/objectives. Depending on how your organization utilizes the applications, this information may be optional or required, and you may or may not have access to the information based on permissions set by your organization’s administrators.
2. Information Usage Overview
a. General – CaliberVantage works with vendors, partners, advertisers, and other service providers in different industries and categories of business. CaliberVantage uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting.
CaliberVantage uses the personal information it collects for purposes of administering our business activities, providing customer service, and making available other products and services to our customers and prospective customers. We use the personal information you give us to provide you with up-to-date information about CaliberVantage’s products and services. Occasionally, we may also use the information we collect to notify you about important changes to our website, and new services and special offers we think you will find valuable.
CaliberVantage reserves the right to display targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click targeted ads meet the targeting criteriaâ€”for example, men ages 18-24 from a particular geographic area. CaliberVantage will not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.
b. Cookies – CaliberVantage may set and access CaliberVantage cookies on your computer. Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a web site. A cookie is a chunk of data that is sent to your browser from a web server and stored by your browser on the hard drive of your computer. Your browser settings must be set to accept cookies before you can login or customize. Most browsers are set up to accept cookies, but you can usually change your browser settings to refuse them.
When you log in, a cookie is set, and when you sign-out, the cookie is modified. Cookies can also be used to estimate the number of registered and unregistered users who visit our website. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user’s transactions on related web pages. This makes it easier for a user to move from webpage to webpage and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized. All of this information helps us to design and arrange our web pages in the most user-friendly manner and to continually improve our website to better meet the needs of our visitors and customers.
3. Confidentiality and Security
a. Ability to edit account information and preferences – You can edit your CaliberVantage account information at anytime. We reserve the right to send you certain communications relating to the CaliberVantage service, such as service announcements, administrative messages and the CaliberVantage Newsletter, that are considered part of your CaliberVantage account, without offering you the opportunity to opt out of receiving them.
b. Protecting your information – We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
When appropriate, we utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.
4. Safe Harbor
- We provide the information to trusted partners who work on behalf of or with CaliberVantage under confidentiality agreements. These companies may use your personal information to help CaliberVantage communicate with you about offers from CaliberVantage and our marketing partners. However, these companies do not have any independent right to share this information.
- We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
5. Opt Out
If you receive marketing or similar e-mail messages from us and wish to opt out of receiving such messages, then you may simply follow the opt-out procedure specified in such e-mail. In the case of our enterprise applications, please note that email reminders and similar notifications may be configured by your company administrators and are not controlled by CaliberVantage.
7. Contact Us